FAQs

FAQS

Employee Recognition and Incentive Program FAQs

Whether you are planning an online or paper-based recognition (onetime gift) program, we have no minimum requirements. Our employee award programs allow administrators to award recipients monthly, weekly or even daily instead of placing all orders at once in order to meet order requirements.

Awards Network does not charge any setup or administrative fees for onetime recognition award programs. There is a onetime website setup fee and a flat quarterly fee for points-based employee incentive programs.
  
Awards Network will collect the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Awards Network's program account number is SSU-R010267239.

Awards Network can completely customize your presentation materials and websites using your company’s logo, layout, images and wording. Our customized software allows us to brand our employee recognition and incentive program websites. We can mirror an existing website or create a new theme for the reward program website and will work to keep your company’s branding consistent throughout your employee recognition program program.

All shipping, handling and freight charges to anywhere in the 48 United States are free. For gifts shipping outside the 48 states, all freight, duties, taxes, royalties, etc will be invoiced separately from the merchandise.

Awards Network offers gift collections ranging from $25 to $3,500 with an average of over 120 lifestyle gifts in each collection. We offer a wide variety of brand name employee recognition rewards ranging from Cuisinart blenders and Samsung Televisions to Dewalt power tools and Ralph Lauren purses. Popular brands represented in our reward catalog include Dooney & Bourke, Hamilton Beach, Sony, Craftsman, Movado and Canon.

Updates are made to the online employee award catalog daily. Printed Awards Network catalogs are updated monthly.

More than 90% of our items ship within 3 business days or less of selection, ensuring the item is delivered in a timely manner. For large or bulky items such as furniture, please allow an extra 2-3 weeks for delivery. Items ship from a variety of locations throughout the United States.

In case a recipient receives a damaged or malfunctioning award, he or she simply needs to contact us for an exchange or replacement within 30 days of receiving the item. A return label or call tag will be emailed to the recipient so that he or she may return his or her gift at no charge. We will then ship out a replacement item or the recipient’s alternate gift choice. After this 30 day period items are covered under manufacturer warranties as they apply.

Clients may prepay for orders all at once or pay for orders as employees select items. Awards Network accepts ACH and checks for payment.

Awards Network will assign an account management team who will be your point of contact. You will be contacted promptly to provide a list of necessary information to get your employee recognition or incentive program setup.

Awards Network’s programs have helped organizations in many industries improve performance and increase employee motivation. Awards Network is committed to help our clients become high performance enterprises in any market setting.


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