Your personalized catalog isn't on this site, but we'll get you there. Fill out the form or check the FAQs below to find your way.
Most questions have a fast answer below. If yours doesn't, fill out the form and
we'll get back to you within 1 business day.
I'm trying to find my gift catalog. Am I in the right place?
You're close! This is the Awards Network company website, not your personal gift catalog. Your catalog lives on a private program website set up specifically for your company, and it can't be found through a Google search. The link to your program site should be in your original gift notification, whether that arrived by email, text, letter, or order form. If you can't find it, fill out the form on this page and our team will help you locate it within 24 business hours.
How do I find my program website?
Your program website address should be in the gift notification you received from your company. Look for an email, text message, letter, or physical order form. If you still have it, copy the full web address directly into your browser's address bar rather than searching for it on Google. These sites are private and won't appear in search results. If you no longer have your notification, your HR team or program administrator can provide the link.
Not sure how to enter the URL? Watch this quick tip.
I have my program website link but can't log in. What do I do?
Your login credentials were included in the same notification as your program website link, either as a username and password, a unique access code, or both. If you can't find them, please reach out to your HR team or program administrator first, as they have access to your account details. If they're unable to help, fill out the form on this page and our support team will assist you.
How can I view the gifts available to me?
Once you're logged into your program website, your full gift selection will be available there based on your award level. The gifts shown to you are specific to your program, so the selection may differ from any general catalog you might find elsewhere online.
When will my gift arrive?
Most items are delivered within 7-14 business days after you place your order. If that window has passed and your gift hasn't arrived, log into your program website and click the Help button in the navigation to submit a support request directly.
How will my gift arrive?
Items ship via USPS, FedEx, or UPS depending on the item. Large or bulky items like furniture or appliances are delivered by a freight carrier, who will contact you to schedule a delivery time. If they can't reach you, they'll leave instructions at your door.
What do I do if my gift arrived damaged or if I am unhappy with it?
Inspect your gift as soon as it arrives. If something is wrong or you'd like a different item, log into your program website and submit a help ticket within 30 days of delivery by clicking the Help button in the navigation.
Can I track my order?
Yes. Enter your email address at checkout to receive shipping updates, including a tracking number once your order is on its way.
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Fill out the form above and our team will be in touch within 1 business day. Please don't submit any other forms on our site as duplicate requests may slow down your response time.