Call Center Incentive Program
Call centers are often subject to high turnover and absenteeism and low employee engagement. Companies in the call
Awards Network’s flexible online incentive programs allow each client to tailor the call center program to specific organizational objectives. With Awards Network’s reporting capabilities, organizations are able to determine the progress of an incentive program anytime, anywhere.
A client approached Awards Network to assist in rewarding, engaging and recognizing their call center employees with incentives.
Awards Network designed a call center program that allowed employees to access the program website with a unique username and password. Each user’s account contained baseline targets that need to be attained to earn award points. Each time points were awarded, employees were automatically notified by email. After the kickoff period,
Since the incentive program goals were introduced over a 6 month period,
Are you ready to engage and recognize your call center employees? Contact Awards Network today to discuss your call center program needs.