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A great New Year's resolution this year could be to take better care of both customers and employees by implementing a reward program in 2008. A couple of weeks ago I wrote an article on the importance and impact of...

The Importance and Impact of Rewards Programs

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With the dawn of the New Year approaching quickly, it is common for most people to reflect on the events of the past year and look ahead to improving the New Year. For many, this means deciding on what personal...
You can tell that the holidays are drawing near when everything starts getting a bit frenzied. With annual reports and performance reviews closing in, it's hard enough to focus on your personal holiday shopping, let alone worry about how to...